Privacy Statement

At LG Passport Services, LLC ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Statement explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.lgpassports.com (the "Site") and use our services. By using the Site or our services, you consent to the practices described below.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Full name
Email address
Phone number
Mailing address
Date of birth
Identification details

We may also collect non-personal information such as your IP address, browser type, and browsing behavior to improve our website and services.

Sensitive Personal Information

Due to the nature of passport and travel document processing, we may collect sensitive personal information, including:

Passport details
Government-issued identification numbers (such as CPF or Social Security Number, when applicable)
Birth certificates, marriage certificates, or other civil documents
Travel history or residency information
Supporting documentation required by consulates or government agencies

This information is collected solely to provide passport and document processing services and is handled with strict confidentiality.

How We Use Your Information

We use your information to:

Provide and manage our services
Process passport and document requests
Communicate with you about your case
Respond to inquiries and provide customer support
Improve our services and website
Send updates or promotional messages (you may opt out at any time)

Disclosure of Your Information

We do not sell or rent your personal information.

We may share your information:

With trusted service providers who help us operate our business
With government agencies or consulates as required to process your request
When required by law or to protect our legal rights

All parties we work with are expected to keep your information confidential.

Data Security

We take reasonable steps to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We keep your information only as long as necessary to provide our services and meet legal or business requirements. After that, it is securely deleted.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

Changes to This Privacy Statement

We may update this policy from time to time. Updates will be posted on this page.

If you have questions about this Privacy Statement, please contact us:

Email: lgpassportsga@gmail.com
Phone: 678-4659-3905

Last Updated: May 4, 2026